Investigating the effect of applying knowledge management on supply chain management using a balanced scorecard (Case Study: wheat supply chain in iran state trading company)

Document Type : Scientific Paper

Authors

1 Ph.D Candidate, Department of Public Administration , Bojnourd Branch, Islamic Azad University, Bojnourd, Iran

2 Assistant Professor, Department of Public Administration , Bojnourd Branch, Islamic Azad University, Bojnourd, Iran

Abstract

Knowledge management evaluation in organizations is a pivotal pillar in achieving vision goals. In the past decade, knowledge in scientific and organizational dimensions has gained considerable attention and knowledge is currently considered as the foundational basis of competition. New organizations are based on knowledge and should be able to create it and use it when necessary. These factors have established a new paradigm in the field of management called “knowledge management”. The purpose of this study is to investigate possible effects of applying knowledge management on wheat supply chain management in Iran State Trading Company using a balanced scorecard. The present research is developmental and applies an evaluation survey model. The statistical population and sample size are 86 managers and deputies of the company at the provincial level, all of whom have been selected for research. Hypotheses were tested by structural equation modeling (SEM) through Smart PLS software and the research findings showed that in the wheat supply chain, there is a positive and significant relationship between the creation, application and transfer of knowledge with financial performance, stakeholders, internal processes and the growth of learning. Additionally, the dimensions of knowledge management had the least impact on the company's financial performance.

Keywords

References

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History

  • Receive Date: 12 September 2020
  • Revise Date: 28 September 2020
  • Accept Date: 24 November 2020
  • Publish Date: 08 February 2021

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