Presenting a Model for Supply Chain Resilience Assessment in the Country’s Medical Centers (Qualitative and Quantitative Approach)

Document Type : Research/ Original/ Regular Article

Authors

1 PhD student in Industrial Management, Islamic Azad University, South Tehran Branch, Tehran, Iran.

2 Assistant Professor, Department of Industrial Management, Islamic Azad University, South Tehran Branch, Tehran, Iran.

3 Associate Professor, Department of Industrial Management, Islamic Azad University, South Tehran Branch, Tehran, Iran.

Abstract

The present research has done to  provide the  assessing model for the resilience of the supply chain in medical centers. The research is (quantitative-qualitative) in terms of purpose and mixed in terms of the nature of the data. The method of information collection is Library studies and field data collection method through semi-structured interview tool in the qualitative part and questionnaire in the quantitative part. The research community in the qualitative part of the experts includes senior managers and supply chain managers of medical centers, who were selected by non-probability purposeful sampling method and theoretical snowball technique in the number of 8 people based on theoretical saturation criteria. The findings of the qualitative section with the Foundation's data method, which included causal, contextual, and intervening factors and the central phenomenon, and the factors were identified. In the quantitative section, 23 experts were selected to design the model. In the inferential statistics section, the statistical population was 336 people from the supply chain managers and experts of public hospitals in Tehran province, based on Cochran's formula, 184 people were selected by stratified random method based on the number of hospital employees to evaluate the model. Based on the fuzzy Delphi results, 33 components were identified for supply chain resilience in medical centers. The findings of the comprehensive interpretive-structural modeling showed that the four dimensions of "supply chain support system", "risk management", "management of goods suppliers", "methods of supply chain management" in the independent category and four dimensions of "supply chain resilience strategies" ", "strategic supply chain strategies", "support-response strategies" and "supply chain resilience" are related. In the following, the designed model was explained and tested using the structural equation modeling method and Smart PLS software. The results of structural equation modeling showed that "Risk Management" is related to "Supply Chain Support System" and "Supplier Management"; "Supply Chain Support System" on "Supplier Management"; "Supplier Management" on "Supply Chain Management Methods"; And "supply chain management methods" have a positive and significant effect on "supply chain resilience strategies", "strategic supply chain strategies" and "response-support strategies". The results indicate that a higher level of risk management and supply chain support system can improve the resilience performance of the supply chain of medical centers and highlight the importance of strategies.

Keywords

Main Subjects

References

[1] O. Aigbogun, M. Xing, O. Fawehinmi, C. Ibeabuchi, A. Ehido, R. Ahmad, and M. Abdullahi, “A supply chain resilience model for business continuity: The way forward for highly regulated industries,” Uncertain Supply Chain Management, vol. 10(1), pp. 1-12, 2022. http://dx.doi.org/10.5267/j.uscm.2021.11.001
[2] J. Rocha, C. Lanyon, and G. Peterson, “Upscaling the resilience assessment through comparative analysis,” Global Environmental Change, pp. 72, 102419, 2022. https://doi.org/10.1016/j.gloenvcha.2021.102419
[3] S. Valipour Parkouhi, A. Safaei ghadikolaei, and M. Madhoushi, “Determination of causal relationships of influential factors in resilient supplier selection,” Journal of Executive Management, vol. 9(18), pp. 89-114, 2018. https://doi.org/10.22080/JEM.2018.13038.2486 [Persian]
[4] M. Jahani, A. Moghbel Baarz, and A. Azar, “Designing a Model for the Measurement of Supply Chain Resilience through SEM Approach,” Journal of Industrial Management Perspective, vol. 7(1), pp. 91-114, 2017. [Persian]
[5] S. Hosseini, D. Ivanov, and A. Dolgui, “Review of quantitative methods for supply chain resilience analysis,” Transportation Research Part E: Logistics and Transportation Review, vol. 125, pp. 285-307, 2019. DOI: 10.1016/j.tre.2019.03.001 [Persian]
[6] J. Pires Ribeiro, and A. Barbosa-Povoa, “Supply Chain Resilience: Definitions and quantitative modelling approaches – A literature review,” Computers & Industrial Engineering, vol. 115, pp. 109–122, 2018. https://doi.org/10.1016/j.cie.2017.11.006
[7] S. Torabi, M. Baghersad, and S. A. Mansouri, “Resilient supplier selection and order allocation under operational and disruption risks,” Transportation Research Part E: Logistics and Transportation Review, vol. 79, pp. 22–48, 2015. https://doi.org/10.1016/j.tre.2015.03.005 [Persian]
[8] C. Zamiela, N. U. I. Hossain, and R. Jaradat, “Enablers of resilience in the healthcare supply chain: A case study of US healthcare industry during COVID-19 pandemic,” Research in Transportation Economics, vol. 93, pp. 101174, 2022. doi: 10.1016/j.retrec.2021.101174
[9] A. Spieske, M. Gebhardt, M. Kopyto, and H. Birkel, “Improving resilience of the healthcare supply chain in a pandemic: Evidence from Europe during the COVID-19 crisis,” Journal of Purchasing and Supply Management, pp. 100748, 2022. https://doi.org/10.1016/j.pursup.2022.100748
[10] C. Ash, C. Diallo, U. Venkatadri, and P. VanBerkel, “Distributionally robust optimization of a Canadian healthcare supply chain to enhance resilience during the COVID-19 pandemic,” Comput Ind Eng. vol. 168, pp. 108051, 2022. https://doi.org/10.1016/j.cie.2022.108051
[11] L. B. Furstenau, C. Zani, S. X. Terra, M. K. Sott, K. K. R. Choo, and T. A. Saurin, “Resilience capabilities of healthcare supply chain and supportive digital technologies,” Technology in Society, vol. 71, pp. 102095, 2022.
https://doi.org/10.1016/j.techsoc.2022.102095
 
[12] M. S. Obeidat, E. M. Al Abed Alhalim, and B. R. Melhim, “Systematic approach for‌‌‌‌‌ selecting a cleaning method to solar panels based on the preference selection index‌‌‌‌‌ approach,” Jordan Journal of Mechanical & Industrial Engineering, vol.14(3), pp. 279–287, 2020.
[13] Z. Wang, Y. Duan, Y. Jin, and ZJ. Zheng, “Coronavirus disease 2019 (COVID-19) pandemic: how countries should build more resilient health systems for preparedness and response,” Global Health Journal, vol.4(4), pp.139-145, 2020.
 https://doi.org/10.1016/j.glohj.2020.12.001
 
[14] Bai, C. Rezaei, J. and Sarkis, J. (2017). Multicriteria green supplier segmentation. IEEE Trans. Eng. Manag, 64 (4), 515-528. https://doi.org/10.1109/TEM.2017.2723639
[15] F. Khan, Y. Ali, and D. Pamucar, “A new fuzzy FUCOM-QFD approach for evaluating strategies to enhance the resilience of the healthcare sector to combat the COVID-19 pandemic,” Kybernetes, vol. 51(4), pp.1429-1451, 2022. https://doi.org/10.1108/K-02-2021-0130
[16] J. Olivares Aguila, and W. ElMaraghy, “Supply chain resilience and structure: An evaluation framework,” Procedia Manufacturing, vol. 28, pp. 43-50, 2019. https://doi.org/10.1016/j.promfg.2018.12.008
[17] V. Zeneli, M. R. Czinkota, and G.Knight, “Terrorism, competitiveness, and international marketing: an empirical investigation,” International Journal of Emerging Markets; vol. 13(2), pp. 310-329, 2018.
 http://dx.doi.org/10.1108/IJoEM-03-2016-0065.
[18] M. Adabi Firoozjani, and A. Safaei, “Choosing the best resilient supply chain with the combined approach of Dematel and Grey Vicor and the Best-Worst-Method, case study: selected dairy companies - Mazandaran province,” the first national conference on modern management studies in Iran, Karaj. 2017 https://civilica.com/doc/742587. [Persian]
[19] M.M. Rahimian, and A. Rajabzadeh Ghatari, “Measuring Supply Chain Resilience using Complex Adaptive Systems approach; Case Study: Iranian Pharmaceutical Industry,” Modern Researches in Decision Making, vol. 2(2), pp. 155-195, 2017. [Persian]
[20] S. Y. Ponomarov, and M. C. Holcomb, “Understanding the concept of supply chain resilience,” The international journal of logistics management,2009. https://doi.org/10.1108/09574090910954873
[21] M. Ahmadpour, M.M. Mohadi, and Y. Qolipour Kanani, “Developing a strategic model for evaluating the performance of a sustainable supply chain in the service sector (experimental witness: Social Security Organization of the country),” Scientific Journal of Supply Chain Management, vol. 25(78), pp. 1-8, 2022. 20.1001.1.20089198.1402.25.78.1.3. [Persian]
[22] M. Kamalahmadi, and M. M. Parast, “A review of the literature on the principles of enterprise and supply chain resilience: Major findings and directions for future research,” International Journal of Production Economics, vol. 171, pp. 116-133, 2016. https://doi.org/10.1016/j.ijpe.2015.10.023
[23] S. Chopra, and M. Sodhi, “Reducing the risk of supply chain disruptions,” MIT Sloan management review, vol. 55(3), pp. 72-80, 2014.
[24] A. Morovati Sharifabadi, H. Hanzal eydani, and F. Moosavi, “Presentation of green supply chain deployment model in Pardis Petrochemical Company using fuzzy cognitive mapping method,” Journal of Supply Chain Management, vol.18(54), pp. 65-78, 2017. [Persian]
[25] Q. Wu, J. Zhu, and Y. Cheng, “The effect of cross-organizational governance on supply chain resilience: A mediating and moderating model”, Journal of Purchasing and Supply Management, 2023. https://doi.org/10.1016/j.pursup.2023.100817
[26] N. Zhao, J. Hong, and K.H. Lau, “Impact of supply chain digitalization on supply chain resilience and performance: A multi-mediation model”, International Journal of Production Economics, 2023. doi: 10.1016/j.ijpe.2023.108817
[27] J. Lin, S. Lin, J. Benitez, X. Luo, and A. Ajamieh, “How to build supply chain resilience: The role of fit mechanisms between    digitally-driven business capability and supply chain governance,” Information & Management, vol. 60(2), 2023. https://doi.org/10.1016/j.im.2022.103747
[28] S. Aggarwal, M. K. Srivastava, and S. S. Bharadwaj, “Towards a definition and concept of collaborative resilience in supply chain: a study of 5 Indian supply chain cases,” International Journal of Information Systems and Supply Chain Management (IJISSCM), vol.13(1), pp. 98-117, 2020. DOI: 10.4018/IJISSCM.2020010105
[29] M. S. Golan, L. H. Jernegan, and I. Linkov, “Trends and applications of resilience analytics in supply chain modeling: systematic literature review in the context of the COVID-19 pandemic,” Environment Systems and Decisions, vol. 40(2), pp.    222-243, 2021. https://doi.org/10.1007/s10669-020-
[30] S.M. Khalili, A. Pooya, M. Kazemi, and A.M. Fakoor Saghih, “Designing a Sustainable and Resilient Gasoline Supply Chain Network under Uncertainty (Case study: Gasoline Supply Chain Network of Khorasan Razavi Province),” Industrial Management Journal, vol. 14(1), pp. 27-79, 2022. 10.22059/IMJ.2022.334524.1007896 [Persian]
[31] S. Hakimi, M.T. Taqavi Fard, S.M.A. Khatami Firouzabadi, and M. Amiri, “Designing the Global Supply Chain Network Considering Stability and Resilience Under Uncertainty: A Case Study of Oxygen Generator,” Crisis Management, vol. 10(2), pp. 142-160, 2021. [Persian]
[32] A. Azar, and A. Khorrami, “Designing a Supply Chain Resilience Model in the Pharmaceutical Industry with an Interpretive Structural Modeling Approach (ISM),” Journal of International Business Administration, vol. 3(10), pp. 1-31, 2020. 10.22034/JIBA.2020.11197 [Persian]
[33] N. Torkzadeh, O. Boyerhasani, “Identification and ranking of resilience strategies in response to disruptions in the supply chain of Isfahan Atlas Flour Company in the face of the Corona situation using the quality house approach,” the first national conference on the production of health knowledge in the face of the Corona and governance in the post-Corona world, Najafabad. 2020. https://civilica.com/doc/1127277 [Persian]
[34] M. Ziyaei Hajipirlu, H. Taghizadeh, and M. Honarmand azimi, “An integrated approach based on scientometrics and artificial intelligence for extracting the supply chain resilience assessment model,” Journal of Decisions and Operations Research, vol. 5(4), pp. 522-546, 2020. https://doi.org/10.22105/dmor.2021.251723.1229 [Persian]
[35] X. Brusset, and C. Teller, “Supply chain capabilities, risks, and resilience,” International Journal of Production Economics, vol.184: pp. 59-68, 2017. https://doi.org/10.1016/j.ijpe.2016.09.008
[36] T. Wicaksono, and C. B. Illés, “From resilience to satisfaction: Defining supply chain solutions for agri-food SMEs through quality approach,” Plos one, vol. 17(2), pp. e0263393, 2022. https://doi.org/10.1371/journal.pone.0263393.
[37] M. Shekarian, and M. Mellat Parast, “An Integrative approach to supply chain disruption risk and resilience management: a literature review,” International Journal of Logistics Research and Applications, vol. 24(5), pp. 427-455, 2021. https://doi.org/10.1080/13675567.2020.1763935.
[38] J. El Baz, and S. Ruel, “Can supply chain risk management practices mitigate the disruption impacts on supply chains’ resilience and robustness? Evidence from an empirical survey in a COVID-19 outbreak era,” International Journal of Production Economics, vol. 233: pp. 107972, 2021. https://doi.org/10.1016/j.ijpe.2020.107972
[39] P. Kgobe, and P. Ozor, “Integration of radio frequency identification technology in supply chain management: A critical review,” Operations and Supply Chain Management: An International Journal, vol. 14(3), pp. 289-300, 2021. http://doi.org/10.31387/oscm0460303
[40] Y. Yu, B. Huo, and Z. J. Zhang, “Impact of information technology on supply chain integration and company performance: evidence from cross-border e-commerce companies in China,” Journal of Enterprise Information Management, vol. 34(1), pp. 460-489, 2021. DOI: 10.1108/JEIM-03-2020-0101
[41] K. L. O. Serra, and M. Sanchez-Jauregui, “Food supply chain resilience model for critical infrastructure collapses due to natural disasters,” British Food Journal, vol. 124(13), pp. 14-34, 2021.
[42] P. C. Berardi, and R. P. de Brito, “Supply chain collaboration for a circular economy-From transition to continuous improvement,” Journal of Cleaner Production, vol. 328, pp. 129511, 2021. https://doi.org/10.1016/j.jclepro.2021.129511
[43] P. Mahmud, S.K. Paul, A. Azeem, and P. Chowdhury, “Evaluating Supply Chain Collaboration Barriers in Small- and Medium-Sized Enterprises,” Sustainability, vol. 13(3), pp. 7449, 2021. https://doi.org/10.3390/su13137449
 [44] R. Rajesh, and V. Ravi, “Supplier selection in resilient supply chains: a grey relational analysis approach,” Journal of Cleaner Production, vol. 86, pp. 343-359, 2015. https://doi.org/10.1016/j.jclepro.2014.08.054.
[45] M. Ajalli, N.S aberifard, and B. Zinati, “Evaluation and Ranking the Resilient Suppliers with the Combination of Decision-Making Techniques,” Management and Production Engineering Review, vol. 12(3), 2021..
[46] M. A. Habib, Y. Bao, N.Nabi, M. Dulal, A. A. Asha, and M. Islam, “Impact of strategic orientations on the implementation of green supply chain management practices and sustainable firm performance,” Sustainability, vol. 13(1), pp. 340, 2021. https://doi.org/10.3390/su13010340
[47] S. B. Ibrahim, and A. A. Hamid, “Supply Chain Management Practices and Supply Chain Performance Effectiveness,” International Journal of Science and Research, vol.3(8): pp. 188-195, 2014. DOI:10.4236/ajibm.2014.45033
[48] N. D. Neboh, I. O. Ganiyu, and W. Shakantu, “Drivers of supply chain resilience in the South African retail industry in KwaZulu-Natal,” Journal of Contemporary Management, vol. 19(1), pp.        457-486, 2022. http://dx.doi.org/10.1080/23322373.2021.1930742

Files

History

  • Receive Date: 21 June 2023
  • Revise Date: 19 September 2023
  • Accept Date: 25 October 2023
  • Publish Date: 23 October 2023

Share

How to cite

Statistics