Supply Chain Management

Supply Chain Management

Identifying and Analyzing Obstacles to Implementing Knowledge Management in the Supply Chain with a Sustainable Approach Based on Multi-Criteria Decision-Making Techniques and DEMETL(Case Study: Kaleh Dairy Company)

Document Type : Research/ Original/ Regular Article

Authors
Hossein Jamali 1
Mehdi Kabiri Naeini 1
zeynab elahi 2
1 Assistant Professor of Industrial Engineering, Payam Noor University, Tehran, Iran
2 PhD student in Industrial Engineering, Yazd University, Iran
Abstract
Sustainable supply chain management, as an important organizational philosophy, seeks to achieve profitability by reducing environmental impacts. Organizations must have sufficient knowledge and information about their industry and sustainable development in order to be able to follow the path of implementing sustainable measures. One of the most important factors that has a significant impact on the implementation of a sustainable supply chain is knowledge management. Knowledge management can    improve supply chain performance in protecting the environment and increase the competitive position of the organization. The aim of the present study is to examine the effective and key barriers to applying knowledge management in the supply chain network by considering sustainability aspects. Effective        barriers were identified through a literature review in four dimensions: cultural barriers, organizational barriers, managerial barriers, innovation and technological barriers. The statistical population of the    research experts of Kaleh Dairy Company consists of 5 executive managers, 3 planning experts and a  training and knowledge manager who were selected through a judgmental sampling method. Data analysis was performed using a new approach based on DEMETL and the best-worst weights method. The results showed that managerial barriers and innovation and technological barriers have a high priority among other main dimensions. The barriers of "lack of managerial planning regarding the adoption of knowledge management in sustainable supply chains", "weak accountability of managers in the supply chain area" and "failure to consider technological aspects by managers with traditional perspectives" were respectively the most important effective barriers in the establishment of knowledge management in sustainable supply chains.
 
Keywords
Knowledge Management
Supply Chain
Sustainability
Multi-Criteria Decision Making
Food Industry
Subjects

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Supply Chain Management
Volume 26, Issue 85 - Serial Number 85
Serial number 85. Winter 2025
Winter 2025
Pages 19-33

  • Receive Date 17 August 2024
  • Revise Date 28 October 2024
  • Accept Date 11 February 2025
  • Publish Date 10 March 2025