ارزیابی عملکرد زنجیره تأمین براساس معیارهای SCOR (مورد مطالعه: شرکت خالص‌‌ سازان روی زنجان)

نوع مقاله : پژوهشی

نویسندگان

1 دانش‏ آموخته دکترا، مدرس و محقق مجتمع دانشگاهی مدیریت و مهندسی صنایع، دانشگاه صنعتی مالک اشتر، تهران، ایران

2 کارشناسی مهندسی صنایع، دانشگاه زنجان، زنجان، ایران

چکیده

در عصر حاضر زنجیره تأمین سهم بزرگی از فعالیت‌های بشری را به خود اختصاص داده است. در حوزه مدیریت زنجیره تأمین و دستیابی به عملکرد بهتر و تمرکز بر قابلیت اصلی، پایش عملکرد تأمین کننده بسیار حائز اهمیت است. از یک سو موضوع جهانی سازی و برون سپاری‌های فرا قاره‌ای و از سوی دیگر موضوع پایداری، بر شدت اهمیت انتخاب رویکرد مناسب نسبت به تأمین کننده بر اساس اهمیت راهبردی و ریسک تأمین، است. ‌‌‌بنابراین، موفقیت سازمان‌ها در محیط رقابت جهانی به شدت به تدوین نوع ارتباط با تأمین کنندگان اعم از وابسته سازی، همکاری، پاداش دراز مدت و رویکرد چند منبعی وابسته است. در این مقاله با بکارگیری استنتاج عصبی- فازی تطبیقی به ارزیابی عملکرد زنجیره تأمین بر اساس مؤلفه‌های قابلیت اطمینان، پاسخگویی، چابکی، هزینه‌ها و کارایی مدیریت دارایی در مورد مطالعاتی "شرکت خالص سازان روی زنجان" پرداخته شده است. خروجی بررسی شاخص‌های مرتبط با هر مؤلفه در این روش، در مجموع منجر به پیش بینی عملکرد تأمین کننده و تدوین راهبرد برای دستیابی به وضعیت مطلوب خواهد شد. علاوه بر این، مقایسه مدلهای خوشه بندی نشان داد که روش خوشه بندی c میانگین فازی با تعداد 4 خوشه، دارای کمترین خطای پیش بینی است. نتایج  این پژوهش این امکان را می‌دهد تا عملکرد زنجیره تأمین را از منظرهای مختلف مدل SCOR ، اندازه گیری کرد. در ادامه، این مدیران، می‏توانند اطلاعاتی را ارائه دهند که به متخصص سیستم برای تجزیه و تحلیل شکاف بین سطح عملکرد مورد انتظار و وضعیت فعلی از نظر مؤلفه‌های مورد اشاره کمک نماید.

کلیدواژه‌ها

موضوعات


عنوان مقاله [English]

Evaluation of Supply Chain Performance Based on SCOR Criteria (Case Study: Zanjan Zinc Refinery Company)

نویسندگان [English]

  • Hassan Torabi 1
  • Matineh Nosrati 2
1 Industrial engineering faculty, Malek Ashtar University of Technology
2 Industrial Engineering, Zanjan University, Iran
چکیده [English]

In today's era, the supply chain has taken a large share of human activities. In the field of SCM, to achieve better performance and focus on core capabilities, supplier performance monitoring is very important. On the one hand, the issue of globalization and transcontinental outsourcing, and on the other hand, the issue of viability has imposed high importance to choosing the right approach to the supplier based on the strategic importance and supply risk. Therefore, the success of organizations in the global competition environment is highly dependent on formulating the type of relationship with suppliers, including affiliation, cooperation, long-term rewards, and a multi-source approach. In this paper, by using adaptive neuro-fuzzy inference, the performance of the SC has been evaluated based on the components of reliability, responsiveness, agility, costs and efficiency of asset management in the case study of " Zanjan Zinc Refinery Company". The output of examining the indicators related to each component in this method will lead to predicting the performance of the supplier and formulating a strategy to achieve the desired situation. In addition, the comparison of clustering models showed that the fuzzy mean clustering method with the number of 4 clusters has the lowest prediction error. The results of this research make it possible to measure the performance of the SC from different perspectives of the SCOR model. One can also provide information that helps the system expert to analyze the gap between the expected and the current performance level in terms of the mentioned components.

کلیدواژه‌ها [English]

  • Evaluation of Supply Chain Performance
  • SCOR Model
  • Adaptive Neuro-Fuzzy System

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