شناسایی و واکاوی موانع پیاده سازی مدیریت دانش در زنجیره تأمین با رویکرد پایدار مبتنی بر روش تصمیم گیری چندشاخصه و دیمتل (مورد مطالعه: شرکت لبنی کاله)

نوع مقاله : پژوهشی

نویسندگان

1 استادیار مهندسی صنایع، دانشگاه پیام نور، تهران، ایران

2 دانشجوی دکتری مهندسی صنایع، دانشگاه یزد، ایران

چکیده

مدیریت زنجیره­ تأمین پایدار به عنوان یک فلسفه سازمانی مهم به دنبال دستیابی به سودآوری از طریق کاهش آثار مخرب زیست محیطی می‌باشد. سازمان­ها باید دانش و اطلاعات کافی در مورد صنعت و توسعه پایدار خود داشته باشند تا بتوانند مسیر اجرای اقدامات پایدار را طی کنند. یکی از مهم­ترین عواملی که در اجرای زنجیره تأمین پایدار تاثیر بسزایی دارد مدیریت دانش است. مدیریت دانش می­تواند عملکرد زنجیره تأمین را در محافظت از محیط زیست ارتقا دهد و جایگاه رقابتی سازمان را رشد دهد. هدف پژوهش حاضر، بررسی موانع مؤثر و کلیدی در به کارگیری مدیریت دانش در شبکه زنجیره تأمین با در نظر گرفتن جنبه‌های پایداری است. موانع موثر از طریق مرور ادبیات در چهار بعد شامل: موانع فرهنگی، موانع سازمانی، موانع مدیریتی، موانع نوآوری و تکنولوژیکی شناسایی شد. جامعه آماری پژوهش خبرگان شرکت لبنی کاله متشکل از 5 نفر مدیر اجرایی، 3 کارشناس برنامه‌ریزی و مدیر آموزش و دانش هستند که از طریق روش نمونه‌گیری قضاوتی انتخاب شدند. تجزیه و تحلیل داده­ها توسط یک رویکرد جدید مبتنی بر دیمتل و روش بهترین-بدترین اوزان انجام شد. نتایج نشان داد که موانع مدیریتی و موانع نوآوری و تکنولوژیکی در میان سایر ابعاد اصلی از اولویت بالایی برخوردارند. موانع "عدم برنامه‌ریزی مدیریتی در خصوص پذیرش مدیریت دانش در زنجیره تأمین پایدار"، "مسئولیت‌پذیری ضعیف مدیران در حوزه زنجیره تأمین" و "عدم در نظر گرفتن جنبه‌های تکنولوژیکی توسط مدیران با دیدگاه‌های سنتی" به ترتیب به عنوان مهمترین موانع مؤثر در استقرار مدیریت دانش در زنجیره تأمین پایدار بود.

کلیدواژه‌ها

موضوعات

عنوان مقاله [English]

Identifying and Analyzing Obstacles to Implementing Knowledge Management in the Supply Chain with a Sustainable Approach Based on Multi-Criteria Decision-Making Techniques and DEMETL(Case Study: Kaleh Dairy Company)

نویسندگان [English]

  • Hossein Jamali 1
  • Mehdi Kabiri Naeini 1
  • zeynab elahi 2
1 Assistant Professor of Industrial Engineering, Payam Noor University, Tehran, Iran
2 PhD student in Industrial Engineering, Yazd University, Iran
چکیده [English]

Sustainable supply chain management, as an important organizational philosophy, seeks to achieve profitability by reducing environmental impacts. Organizations must have sufficient knowledge and information about their industry and sustainable development in order to be able to follow the path of implementing sustainable measures. One of the most important factors that has a significant impact on the implementation of a sustainable supply chain is knowledge management. Knowledge management can    improve supply chain performance in protecting the environment and increase the competitive position of the organization. The aim of the present study is to examine the effective and key barriers to applying knowledge management in the supply chain network by considering sustainability aspects. Effective        barriers were identified through a literature review in four dimensions: cultural barriers, organizational barriers, managerial barriers, innovation and technological barriers. The statistical population of the    research experts of Kaleh Dairy Company consists of 5 executive managers, 3 planning experts and a  training and knowledge manager who were selected through a judgmental sampling method. Data analysis was performed using a new approach based on DEMETL and the best-worst weights method. The results showed that managerial barriers and innovation and technological barriers have a high priority among other main dimensions. The barriers of "lack of managerial planning regarding the adoption of knowledge management in sustainable supply chains", "weak accountability of managers in the supply chain area" and "failure to consider technological aspects by managers with traditional perspectives" were respectively the most important effective barriers in the establishment of knowledge management in sustainable supply chains.
 

کلیدواژه‌ها [English]

  • Knowledge Management
  • Supply Chain
  • Sustainability
  • Multi-Criteria Decision Making
  • Food Industry

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مدیریت زنجیره تأمین
دوره 26، شماره 85 - شماره پیاپی 85
شماره پیا پی 85 زمستان 1403
اسفند 1403
صفحه 19-33

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سابقه مقاله

  • تاریخ دریافت: 27 مرداد 1403
  • تاریخ بازنگری: 07 آبان 1403
  • تاریخ پذیرش: 23 بهمن 1403
  • تاریخ انتشار: 20 اسفند 1403

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