نوع مقاله : پژوهشی
عنوان مقاله English
نویسندگان English
Given the requirements of the 4.0 industry and the increasing competitiveness in the fast-moving consumer goods (FMCG) industry, this study aims to provide a pioneering theoretical framework to identify the requirements and paths for implementing a smart supply chain in this industry. The main goal is to provide insights and practical strategies for FMCG companies to systematically transition to a smart supply chain. The present study was conducted with a qualitative approach and using semi-structured interviews. The data were analyzed using the content analysis method and ultimately led to the development of a model. The statistical population included academic experts familiar with the field of supply chain and the FMCG industry, 11 of whom were selected through purposive sampling. The sample size was determined based on the theoretical saturation rule. The results of data analysis led to the identification of concepts in the form of 5 main themes including acceptance process, participation, culture building, process synchronization and supply chain smartization, and were examined at four levels: physical, organizational, data and technology. The main innovation of the research is to provide a comprehensive and multi-level framework as an operational roadmap for supply chain intelligence in the FMCG industry. The findings show that systematic implementation of this framework can lead to improved transparency, enhanced service quality, increased operational agility, and ultimately enhanced competitive advantage and business growth in the digital space. This framework can be used as a practical basis for decision-making by managers and policymakers in the FMCG industry.
کلیدواژهها English